Halong Tours Booking is an international inbound travel company focused on group travel, and we are well known for our Vietnam and Vietnam-Cambodia package tours.
We saw Groupon as an effective channel to find and approach new customers in the most convenient and fastest way. The best things about running a Groupon campaign is that we have a large source of clients and the brand awareness opportunity is huge as our company name is mentioned on the deals which reach millions of people.
It was a completely professional experience, from the sales and account management teams, to the support team which make sures everything runs smoothly with our campaign.
Thanks to the Groupon online reservations tool, our customers do not need to check availability with us before buying vouchers and the Groupon merchant centre helps us a great deal with managing the our campaigns – we wknow which deal is preferred by customers and can manage our financial aspects better.
After four years of standing on the shoulders of ‘The Giant’, which is how I refer to Groupon, we have had a large and stable amount of new clients come to us. We also have been recognised by the clients for our efficient and excellent service.
We will definitely recommend Groupon to our friends and fellow business owners, not only in Vietnam but also all over the world, especially the new starters who can stand on the shoulders of the Groupon giant alongside us.
