Sunrise Sailing Charters Gold Coast, Gold Coast

Sunrise Sailing Charters Gold Coast, Gold Coast2
4 reviews

About Sunrise Sailing Charters Gold Coast

Sunrise Sailing Charters Gold Coast pride themselves on their Sunbird Catamaran, a 35ft Seawind 1000, fitted with mod cons like a bathroom, multiple televisions, galley kitchen, and a BBQ on deck. Company owners, Darren and Hayden, are energetic locals who have grown up on the waters of Queensland and are on hand to show guests the most interesting locations, hidden waterways, and the most promising fishing spots. The catamaran can be hired for adventures lasting from four hours to four days.

Recommended For You

Groupon Customer Reviews

2
4 Groupon Ratings
100% Verified Reviews

All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.

G
Guest
1 Ratings
1 Reviews
· 1 year ago
Darren at Sunrise sailing charters was very helpful and provided excellent customer service when I had a problem with Groupon and their voucher conditions.
L
Linda
1 Ratings
1 Reviews
· 3 weeks ago
DO NOT DEAL WITH THIS GUY! If I could give minus stars I would! this was a gift for my sons birthday. He messaged asking for dates, there were very few to choose from. He asked availability for a Sunday that was 2 weeks out. Got no reply. The Friday before the sailing he messaged again as he had now made plans with his small child. The guy stated he had messaged back 2 weeks prior and confirmed, and that it was now too late to cancel. My son was understandably annoyed, he asked this man to send him the message again...this was not forthcoming, as there wasn't one. They just wanted to change the date, but no. He was extremely nasty with both my son and his partner. They contacted me and said look we don't want to deal with this guy at all, please can you cancel through Groupon. This didn't work either as Groupon don't like returning money to people..in fact they just refuse. Even though the guy never actually provided the service. He lied and told groupon that it was all confirmed and that my family just didn't show up so he took the money and would not refund it. This guy should not be in business, I am about to contact Consumer Affairs. I see he does similar to others. If you can...dont bother with Groupon. This is the second time I have had similar issues with them. Once this is cleared up I will be cancelling membership. I see in California they have been done for similar tactics. This is what happens when you have dodgy merchants. Absolutely disgusted. Now my son has no birthday gift, and I dont have the money to get him something else.
J
Jonathon
1 Ratings
1 Reviews
· 1 year ago
Like others mentioned, cancelled on the day of for "family problems". I want to believe the reason for cancelling but the frequency of last minute cancellations indicates to me they never had any intent of letting is claim this purchase.
G
Guest
1 Ratings
1 Reviews
· 1 year ago
They cancelled charter 2 hours prior to event. Travelling from distance .. had already left .. 2 hours not considerate when reasoning was a family issue! Won’t do again. Don’t want to give 1 star!