How to Sell on Groupon

19 Jul 2024

Groupon offers a variety of customised marketing solutions to help you reach your business goals. Get started in 6 easy steps!

Wondering how to sell on Groupon? Merchants around the country have used Groupon for business goals such as increasing brand awareness, finding new local customers, and boosting sales. Here’s how to get on Groupon and launch your first campaign.

1. Provide your information
2. Craft your campaign and prepare to sell
3. Get your staff ready and spread the word
4. Celebrate the launch of the campaign
5. Track results in Merchant Center
6. Boost your campaign with Merchant Tools

Step 1: Provide Your Information

Let’s get acquainted! To sell on Groupon, we first ask you to provide contact info and a few simple details about your business:

Step 2: Craft a Campaign

Once you submit your information to sell on Groupon, we’ll get in touch to help you create your campaign. Typically, you’ll receive access to our self-service Campaign Manager which lets you build and manage your own campaigns. This tool enables you to tailor your campaign to fit your business needs, and provides helpful recommendations for deal structure, content, discounts, number of available vouchers, launch date, and more.

However, not every merchant Groupon works with has the same needs and priorities, and those in some industries may require a more involved approach to craft the right campaign structure. If you’re in this category, one of our experienced Groupon representatives will reach out to personally help set up your campaign options to best suit your needs.

Step 3: Prepare Your Staff and Get the Word Out

Before your campaign goes live, you’ll have received your login info for your Groupon Merchant Center account, which is full of helpful tips and tools to make sure you’re prepared when the first Groupon customer comes in.

The lead-up to your campaign’s launch date is a great time to make sure your staff are trained on redemption methods for processing Groupon customers, and to get the word out to your community if you’re including locals and/or previous customers in your target audience. Posting to your social media profiles, as well as spreading the word to your friends and family, can help generate buzz about your deal.

Here are some other resources you can review in the lead-up to your campaign’s launch date:

  • This short “Intro to Merchant Center” video which provides an overview of how to use some of Merchant Center’s key features.
  • The Groupon Merchant Center’s FAQ, which includes entries on reviewing your deal, preparing your business, training your staff, and more.
  • The “Success Stories” section of our site, for case studies demonstrating what’s worked for other merchants.

Step 4: Celebrate Your Campaign’s Launch

On the day your campaign begins to sell on Groupon, log in to your Groupon Merchant Center to keep an eye on your sales. You should also be ready to answer any customer service or scheduling questions that might come in by phone or email.

Once your campaign is live, we’ll do the work of promoting it via our website, customer emails, social media, SEO, etc, so you can sit back and let us handle the marketing.

In addition to the revenue you will gain from your campaigns, Groupon helps to generate more money by bringing customers who often spend beyond the value of their voucher, who return to your business and then tell their friends and family about their experience. So you may want to coach your staff to try to rebook and upsell when possible and strategise ways to help convert Groupon customers into regular customers, such as loyalty programs.

Step 5: Track Your Results Using Your Groupon Merchant Center

As you continue to sell on Groupon, we’ll provide you with insights about how well your offer is selling in Merchant Center. You’ll be able to track your campaign’s exposure in web, mobile, and email, as well as the number of times your deal page was viewed. We’ll also send you a monthly email which breaks down your campaign sales in detail.

Additionally, you can view customer demographics such as age, gender, and location, as well as how much customers have spent beyond the value of the Groupon voucher.

You’ll also be able to view, share, and respond to feedback from customers, track payments, and keep your business info up to date.

We recommend checking out this webinar on “Boosting Your Groupon Performance with Merchant Center,” which features plenty of important tips on building and optimising campaigns, tracking performance, responding to customer feedback, and more.

Ready to sell on Groupon? Sign up now to get started!

Step 6: Boost Your Campaign with Merchant Tools

If you’re looking to maximise the effectiveness of your Groupon campaign, our suite of tools and integrations has it all. Make your campaign bookable for improved convenience or make tweaks to your campaign on the fly — complete control is at your fingertips.

  • Campaign Manager: In addition to helping craft your campaign to begin with, the self-service Campaign Manager also empowers you to make edits to your existing campaigns, including updates to your deal options, page content, voucher limits, and more.
  • Booking Solutions: Letting customers book appointments and reservations directly through your Groupon campaign creates a smooth experience for both parties. Explore our free Booking Tool.

Ready to join the 1 million+ merchants who've worked with Groupon?

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